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We accept all major credit cards, PayPal, and other secure payment methods available at checkout. All payments are processed securely to protect your information.

Contact our support team as soon as possible. Changes and cancellations can only be made within 1 hour of placing your order this includes updating your shipping address or modifying the items in your cart.

After that hour, your order enters processing and changes may no longer be possible. If an order has already been processed or shipped, you may need to initiate a return after receiving it, following our return policy.

Yes. Your payment information is processed through secure, encrypted checkout systems. Your privacy and security are always a top priority.

Shipping is free on U.S. orders over $100. Below that, shipping is calculated at checkout based on the weight of your order and your delivery location. We also run free shipping promotions from time to time subscribe to our newsletter or follow us on social media for updates.

Each order is handcrafted and packaged with care to ensure it arrives beautifully and safely.

• 2–3 business days for processing
• During peak seasons, processing may extend to 2–5 business days
• 3–5 business days for shipping after processing

For the most up-to-date processing times, please check the announcement bar at the top of our website. Please note that USPS and other carriers may occasionally experience delays beyond our control.

For bulk orders of 8 cases (45 lb) or more, please allow 3–4 business days for processing.

Once your order ships, you will receive a confirmation email with your tracking number. You can use that number to track your package directly through the shipping carrier’s website.

Yes, we do. We’re excited to bring BkBadness & Co. to customers around the world. Please note that international customers are responsible for any duties, taxes, or tariffs applied to their order upon arrival BkBadness & Co. does not cover these additional fees. We recommend reviewing all shipping and customs details at checkout before placing your order.

If your order is delayed beyond the estimated delivery window, please contact us right away. We’ll do our best to assist, work with the shipping carrier if needed, and keep you updated along the way.

Our candles are crafted with luxurious coconut apricot wax, premium fragrance oils, and quality wicks designed to give you a beautiful, elevated burn experience. We carefully choose materials that help bring warmth, comfort, and intention into your space.

Burn time can vary depending on candle size and burn habits. For the best performance, always follow proper candle care and trim the wick before each burn.

Our candles are made with high-quality ingredients, but we always recommend burning candles with proper ventilation and keeping them out of reach of pets and children. Every home is different, so please use your best judgment based on your space and sensitivities.

No returns. If your candle arrives damaged or defective, please contact us immediately and include a photo of the issue so we can help make it right.

Burn times, wick trimming, and safety guidance for every product are in our Product Care Guide.

If an order has already been processed or shipped, changes or cancellations will not be possible. In that case, you may need to initiate a return after receiving the order, following our return policy.

If your cancellation request is approved, a full refund will be issued to your original payment method. Please allow 5–7 business days for the refund to process.